Shipping & Delivery Policy

Fragrance Hubs delivers orders across Pakistan through trusted courier and delivery partners. Please read our Shipping & Delivery Policy before placing an order.

Order Processing

Orders are processed after confirmation of customer details and payment method. Order processing usually takes 1 to 2 business days, excluding Sundays, public holidays, and courier holidays.

During sale periods, new launches, or high-demand days, processing may take longer than usual.

Delivery Time

Estimated delivery time:

• Major cities: 2 to 4 business days
• Other cities and areas: 3 to 7 business days
• Remote locations: Delivery time may vary depending on courier availability

Delivery timelines are estimates and may be affected by courier delays, weather conditions, holidays, incomplete address details, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before order confirmation. Fragrance Hubs may offer free shipping promotions from time to time.

Cash on Delivery

Cash on Delivery may be available for selected locations. Customers must provide correct phone number and delivery address. If the courier is unable to contact the customer, delivery may be delayed or returned.

Delivery Address

Customers are responsible for providing accurate delivery information. Fragrance Hubs will not be responsible for delays or failed delivery due to incorrect address, wrong phone number, or unavailable customer.

Order Tracking

Once your order is shipped, tracking details may be shared through SMS, email, WhatsApp, or courier tracking link where available.

Damaged Parcel

If you receive a damaged parcel, please take pictures or make an unboxing video before opening the product. Contact our support team as soon as possible so we can review and assist you.

Failed Delivery

If delivery fails due to incorrect information, customer unavailability, or refusal to receive the order, additional shipping charges may apply for re-delivery.

Contact Us

For shipping and delivery questions, please contact us:

Email: [Your Email Address]
Phone/WhatsApp: [Your Phone Number]
Address: [Your Business Address]

Last updated: [Date]